RETURN POLICY

Customer satisfaction is important to us.

Returns

We accept return requests within 7 days of receiving your order.

Eligibility

Returned items must be unused, in their original condition, and in the original packaging.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery with photos for review.

Refunds

Once your return is approved and inspected, refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

Non-Returnable Items

For hygiene and safety reasons, certain pet care and personal-use products may not be eligible for return once opened or used.

Contact Us

For any return or refund questions, please contact our customer support team and we will be happy to assist you.